Company |
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Mission |
| To understand the business needs and philosophy of our
clients in order to provide the highest business value and
efficiency gains possible. We achieve results through innovative IT solutions,
management and technical services delivered accurately and
on-time. |
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American Integration - Careers |
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IMMEDIATE OPENINGS:
Jr. Network Administrator
IMMEDIATE OPENING:
American Integration, Inc.,
a Microsoft Gold Certified
Partner and Cisco SMB
Select Partner, is a leading
IT solutions and management firm
serving the small to medium
business market in the DFW
metroplex.
AI has an immediate opening for
a Jr. Network Administrator
skilled at providing excellent
remote and face to face customer
service and technical expertise.
This position will expose the
right candidate to to a variety
of technologies and present the
opportunity to gain experience
across a number of platforms and
practices.
Requirements:
-
The candidate will have 2+
years of experience
providing remote and onsite
technical support to end
user customers as well as
possess troubleshooting and
basic server administration
skills, including backup,
antivirus and applying
security updates.
-
Possess excellent face to
face and telephone customer
service etiquette and
communications skills, both
written and oral
-
Work well in a
team/collaborative
environment
-
Be a current Microsoft MCP
in Windows Server 2003 and
Cisco CCNA
-
Must have a valid TX drivers
license as local onsite
technical service is
required
Responsibilities:
-
Receive help desk calls and
provide remote support to
clients
-
Travel onsite to customer
locations to provide support
and maintenance as needed in
conjunction with Network
Managers and Engineers
-
Serve as backup NOC
monitoring technician as
required
-
Track time/billing as well
as record activity history
in our online help desk/CRM
tool
-
Actively seek new
opportunities and solutions
for clients to increase
value to our clients and
revenue for the company
-
Obtain additional technical
certifications as required
If you have the above
qualifications and wish to take
a step forward in your career,
send us your cover letter,
resume and salary
history/requirements to hr@americanintegration.com
_______________________________________________________________________________________________
Network Administrator
IMMEDIATE OPENING:
American Integration, Inc.,
a Microsoft Gold Certified
Partner and Cisco SMB
Select Partner, is a leading
IT solutions and management firm
serving the small to medium
business market in the DFW
metroplex.
AI has an immediate opening for
a Network Administrator
skilled at providing excellent
remote and face to face customer
service and technical expertise.
This position will expose the
right candidate to to a variety
of technologies and present the
opportunity to gain experience
across a number of platforms and
practices.
Requirements:
-
3 years demonstrable direct
experience with managing and
supporting Windows
NT/2000/2003 and AD
environments and relative
desktop platforms using
published and learned
best-practices
-
Possess excellent face to
face and telephone customer
service etiquette and
communications skills, both
written and oral
-
Work well in a
team/collaborative
environment
-
Experience with the
deployment, management and
troubleshooting of server
backup systems and software
-
Experience with Microsoft
Exchange 2000/2003
-
Possess strong
infrastructure
troubleshooting skills and
techniques to solve complex
and new issues
-
Possess Cisco router and
troubleshooting experience
-
Knowledge and experience
working with all aspects of
TCP/IP configuration
-
Experience with network
management platforms and
monitoring systems a plus
-
Technical knowledge of data
cabling installation and
troubleshooting
Troubleshooting and thought
process skills
-
Must have a valid TX drivers
license as local onsite
technical service is
required
Responsibilities:
-
Proactively monitor client
networks and respond rapidly
to issues
-
Serve as primary contact for
network management, support
and solutions consulting
-
Work to understand business
needs toward identifying and
recommending solutions to
make operations more
efficient and cost-saving as
well as to avoid potential
technology pitfalls
-
Work closely with the Help
Desk staff for coordination
of issues and onsite
support/projects
-
Obtain additional technical
certifications as required
If you have the above
qualifications and wish to take
a step forward in your career,
send us your cover letter,
resume and salary
history/requirements to hr@americanintegration.com
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