Our Customers Speak

Municipality

"For many years, AI has managed our critical systems and works with us on desktop support and projects as needed . They stay ready for our 911 dispatch system 24x7 and have helped us get back up quickly when we've had major outages. They've proven to be responsive and are ready to help any time we need it. Our relationship provides the City with strategic IT backup to our internal staff and ensures that City IT services are up and available at all times. We highly value our relationship with AI and look forward to many more years of great service."

Financial Services

"AI is an indispensable asset to our business, helping us make key technology decisions and managing our systems. They work patiently to help us understand and use our technology and keep our systems running. They are responsive to our needs, and have proven their reliability and expertise over our many years of doing business together."

Municipality

"American Integration has been providing us complete computer support for the last year and the City of River Oaks has been impressed with their service, including but not limited to their knowledge, professionalism, and commitment to excellence. When our previous computer IT contractor decided to downsize his business and not renew his contract with us, we were faced with the complicated task of going out for bids in order to find another IT Support company. We had a list of requirements when we started looking for an IT company to manage our infrastructure. A few notable requirements were that they had to be local for prompt support and have a history of stability in city government through positive city references, guaranteed response times, be approved by Texas DPS for IT and personnel security requirements and also be able to provide telephone systems capabilities. Out of several vendors we interviewed, AI stood above the rest in meeting our specifications and budgetary limitations. We made the decision to do business with them and the city has never regretted that decision. They continue to manage our systems, help us advance our technology within our budget and strive to respond quickly every time we have issues. I have no reservations in highly recommending American Integration to anyone as the complete computer IT Support Service."

Non-profit after school care

"For many years AI has been helping our organization by providing technology expertise, managing our critical systems and supporting our onsite IT person when she needs it. We have annual business planning sessions on how we can use new and existing technology and processes to achieve our anticipated growth or better efficiency, and they always provide forthright, common sense recommendations to help us get to where we need to be. They reliably and quickly respond to our issues, and let us know when our systems have an issue before it affects our employees."

Architectural Woodwork and Cabinets

"Our relationship with AI spans many years, and during that time they have done a stellar job at managing our IT systems and supporting our users. With them managing our systems, we have very few issues and when there is an issue it is resolved very quickly remotely or on site. When we recently expanded, they helped us understand what was available and recommended a right-size solution for us that has given us room to grow but wasn't overkill. We appreciate them enabling us to focus on the core business and not fight IT issues."

12-location Credit Union

All I can Say about American Integration is that they are an AWESOME Company. We began our partnership with them over 10 years ago when we had a problem with another vendor not being able to resolve a serious issue. American Integration resolved it quickly, and have become our Ace In The Hole for all of our unusual and complex IT problems. If you have a problem that seems unsolvable by others, call on American Integration.

Multi-location church

"As a large, technologically advanced and geographically dispersed church, our IT needs are diverse and expansive. We have a mixed Microsoft/Apple environment with immense bandwidth, storage and mobility needs, and our employees and pastors require rapid and flexible technical support. AI manages all of it, and helps us deliver the technical capabilities to our employees and congregation and provides creative and sound thinking when we need it most."

Medical billing company

"We have worked with American Integration since their inception in 1997, and continue to depend heavily on their business and IT expertise and responsiveness to keep our IT systems running optimally. We appreciate their sense of urgency and common sense approach to resolve issues and help us with the right technology. When we recently had a need to replace our servers, they consolidated them using server virtualization, which has saved us thousands in hardware and power consumption costs, and which takes up less space in our data closet. We are very happy with the service they provide and will continue to rely on them."

Architectural firm

"Komatsu Architecture has relied on American Integration (AI) for over a decade in support of our diverse data and network system needs. As we have evolved our capabilities with the architectural profession and design software technology, AI has guided us in maintaining a balance of state-of-the-art computing and telecommunications capability with the budget constraints of a small business. As a small business they support us as an outsourced IT service in a responsive manner. We have trusted in their judgment and knowledge to provide operational efficiency and disaster recovery safeguards for our design and technical drawing data that represent hundreds of thousands, and sometimes millions of dollars, in CAD files and technical documentation. AI has proven its flexibility and comprehensive understanding of the interface with other technologies such as telecommunications, and specialized software applications for e-mail management, teleconferencing, and other electronic utilities. We have recently made a mutual commitment to continue working together for the foreseeable future."

Midsize church

"When our full-time IT Manager left, we found that we had two choices: hire another full-time IT Manager or find an IT management firm and explore outsourcing. We ultimately chose American Integration for the cost-effectiveness of their offering, depth of expertise and breadth of services. We remain very happy with our decision and continue to benefit significantly through our relationship with them."